Q About Q check-in
A Check-in is between 14:00 and  18:00.
Please contact us if you plan to arrive early.
As Kenroku is a one-bed hotel, no staff is available.
Our staff visit inn   and check in according to your estimated arrival time.
If there is a change in the estimated time of arrival, please contact the inn at
090-9764-3977 Konishi.
From this inn, you can walk to most famous tourist destinations in Kanazawa city.
The station is the departure point of the Kanazawa Sightseeing Bus.
We recommend early arrival.

Q About check-out
A Check out is until 10:30.There is not the procedure in particular.
It is fine if you can close the entrance.
Don’t forget anything. Please continue your enjoyable journey.

 Continuous accommodation is possible?
A Possible. There is a discount systemfor accommodation rates, so please check on each booking site.
There is no change   and cleaning of linen basically.
In case of 3 consecutive nightsor more,upon request.

Q Is there a parking lot?
A There is one parking lot. Use is free. It is about 1 minute walk from our hotel.
Parking without a roof.
The size: 2.5m x 5.6m.
Use time is from check-in to check-out.
See access for directions to the parking.

 Are meals included in the room rate?
A There is no provision of food.Coffee, Japanese tea etc. are prepared.
We have a kitchen,cookware and   dishes.However, please note that there is no seasoning.

Q  Do you have any recommended restaurants?
A There is a list of shops recommended by the host for dinner and breakfast.It is safe to reserve a restaurant using this list.

Q Can you stay with 8 people?
A In Kenroku, it is the use with the number of up to 7 people.

Q What should I do if my reservation details such as the number of people have changed?
A Fees will vary depending on the number of users.Change the number of people on the hotel reservation site as soon as possible.Please contact us as soon as possible.As we only prepare bedding for the number of the reservation people, it may not be able to cope in the case of change on the day.

Q   Is it possible to stay with pets?
A   Sorry, but pets are not allowed.
(Excluding service dogs for people with disabilities)

Q Can I smoke?
A Sorry, the entire building is non smoking.We apologize for the inconvenience, but we would appreciate your understanding as it is a valuable cultural property.
In addition, smoking in front of the entrance and in the garden will be strictly prohibited.

Q Luggage storage before check-in and after check-out
A We apologize, but please use the coin locker at JR Kanazawa Station.However, if other guests do not stay on the same day or the next day, you can of course leave your luggage at this inn.